General Terms and Conditions
These General Terms and Conditions (the “Terms”) govern the use of the paid service CasaCal between you and the provider named in the legal notice.
§ 1 Scope and provider
CasaCal is provided by the service provider named in the legal notice (the “Provider”). These Terms apply to all contracts for the paid use of CasaCal that you (the “User”) conclude with the Provider. Terms of the User that deviate from these Terms do not become part of the contract.
The offer is directed exclusively at Users whose place of residence or registered office is in a Member State of the European Union or in Switzerland. The Provider does not conclude contracts with Users from other countries, in particular the United Kingdom. If such a contract is nevertheless concluded, the Provider may terminate it without notice; it refunds in full any fees already paid.
§ 2 Subject matter of the contract and description of the service
CasaCal is a mobile-optimised web application for jointly planning the occupancy of holiday accommodation. The Provider makes the application available to you as software as a service over the internet, including hosting, storage space for your content and the updates described in § 11. The current range of functions is described on the home page.
The paid contract is concluded for each holiday home with the person who creates the holiday home or takes out the subscription (the “Billing Owner”). Members and cleaners invited by the Billing Owner use the holiday home concerned under this contract without paying a fee of their own.
If you have questions or problems, you can reach the Provider by email at the address given in the legal notice. The Provider does not guarantee any particular response time.
§ 3 Co-users
The Provider’s sole contracting party is the Billing Owner. The Billing Owner invites the members and cleaners of their holiday home themselves and is responsible for ensuring that they use CasaCal within the scope of these Terms; the Billing Owner undertakes to inform them about these Terms and the privacy policy before inviting them.
If the Billing Owner cancels the subscription or it expires, read-only mode (§ 8) applies uniformly to the entire holiday home — the entries of all co-users are retained and remain visible. If the Billing Owner deletes their own user account, only their own entries (bookings, expenses, tips and the like) are assigned to an anonymous placeholder; the entries of the other co-users are not affected. If the Billing Owner is the sole owner of a holiday home that has other members, they can delete their account only after transferring ownership to another member under Manage → Members.
§ 4 Conclusion of the contract
The contract is concluded when you create a user account and take out a paid subscription for a holiday home. By starting the free trial or by taking out the paid subscription, you make a binding offer to conclude the contract of use.
§ 5 Free trial
You can try CasaCal for 30 days free of charge and without obligation for each holiday home. No payment method is required for the trial, and no costs arise. If you do not take out a subscription by the end of the trial, the holiday home automatically switches to read-only mode (§ 8) — no costs arise and there is no obligation to pay.
§ 6 Prices and payment
Using CasaCal costs €39 per holiday home in the first contract year and €3.25 per month per holiday home thereafter (details of the transition in § 7). As a small business within the meaning of Section 19 of the German VAT Act (UStG), the Provider does not charge VAT; the prices stated are final prices. Payment is made in advance for the respective billing period via our payment service provider Stripe, using the payment method you provided when taking out the subscription.
If a payment fails, the holiday home initially remains usable until the end of the period already paid for. If no new payment has been made by then, it switches to read-only mode (§ 8) in the regular way at the end of that period — as with a regular cancellation, no further costs arise from this.
§ 7 Term, renewal and cancellation
The subscription initially runs for one year from the date it is taken out, at a price of €39. Unless it is cancelled before this initial term expires, it renews automatically for an indefinite period, and from that point on €3.25 is charged monthly to the payment method on file.
Both during the initial term and afterwards, you can cancel at any time with effect from the end of the current billing period — during the first year, therefore, as of the end of the paid year, and thereafter with a notice period of no more than one month to the end of a month. Cancellation is effected in the app via the Stripe customer portal (Manage → Manage subscription) or, without signing in, via the Cancel page. The right to extraordinary termination for good cause remains unaffected. Independently of this, you can delete your user account in the app at any time; details can be found in the privacy policy.
§ 8 Read-only mode after expiry
If the trial ends without a subscription being taken out, or if the paid subscription expires, the holiday home concerned is not deleted but placed in read-only mode: all data is retained and remains visible to all members (calendar, history, calendar feeds, ticking off checkout checklists), but new entries and changes are no longer possible. The Billing Owner can fully reactivate the holiday home at any time by taking out a subscription or by paying for one again.
§ 9 Right of use
For the term of this contract, the Provider grants you a non-exclusive, non-transferable and non-sublicensable right to use CasaCal to the extent provided for in the contract. You do not thereby acquire ownership of or any other rights in the software; this right of use also ends when the contract ends.
§ 10 Obligations of the User and permitted use
You must keep your access credentials confidential and must not use the application abusively or unlawfully. You are responsible for the accuracy of the content you enter (e.g. bookings, contact details). If you enter data relating to third parties — in particular the names of guests — you warrant that you are entitled to do so and that you have informed the persons concerned accordingly.
In particular, the following are not permitted:
- reverse engineering, decompiling or otherwise deriving the workings of CasaCal, except to the extent that this is mandatorily permitted by law;
- automated extraction of data from the application, the MCP interface or subscribed iCal feeds beyond their respective intended use;
- passing on access credentials, OAuth access or iCal feed links to persons who are not themselves members of the holiday home concerned;
- reselling access to CasaCal or providing it to others for payment.
§ 11 Availability, duty to provide updates and rights in the event of defects
The Provider endeavours to keep the service available with as few interruptions as possible, but does not owe any particular level of availability. Maintenance work, further development and technical outages may lead to temporary restrictions.
CasaCal is a digital product within the meaning of Sections 327 et seq. of the German Civil Code (BGB). Your statutory rights in the event of defects apply without restriction; these Terms do not limit them. For the term of this contract, the Provider provides you with the updates that are necessary to keep CasaCal in conformity with the contract (§ 327f BGB) and informs you about security-related updates. The range of functions may change as a result of such updates and of further development under paragraph 1, provided that the purpose of the contract as a whole is preserved.
§ 12 Third-party providers
The Provider uses third-party providers for individual parts of the service: Stripe for payment processing, Resend for sending emails, and the push services of your browser or operating system for notifications. If you subscribe to a CasaCal calendar in a calendar app of your own, delivery of those entries additionally depends on the provider of that app. The Provider gives no warranty for the availability and behaviour of such third-party services outside the Provider’s sphere of influence.
§ 13 Liability
The Provider is liable without limitation for intent and gross negligence and for injury to life, body or health. In the case of simple negligence, the Provider is liable only for breach of essential contractual obligations, and only up to the amount of the damage that is foreseeable and typical for this type of contract. Otherwise, liability is excluded. The Provider is not liable for the loss of your content through simple negligence to the extent that you could reasonably have made your own copy using the export function in your account.
§ 14 Right of withdrawal
If you are a consumer, you have a statutory right of withdrawal. The details and the conditions under which the right of withdrawal expires early are set out in the withdrawal notice.
§ 15 Dispute resolution
The Provider is neither obliged nor willing to take part in dispute resolution proceedings before a consumer dispute resolution body within the meaning of Section 36 of the German Consumer Dispute Resolution Act (VSBG).
§ 16 Data protection
Information on the processing of your personal data can be found in the privacy policy.
§ 17 Changes to these Terms
The Provider may change these Terms only for a valid reason — for example because of a change in the law, in case law or in the technical environment, or in order to regulate new functions appropriately — and without imposing any additional costs on you as a result. The Provider informs you of a change in text form (e.g. by email) in good time before it takes effect. If the change adversely affects you more than insignificantly, you have a special right to terminate the contract as of the time the change takes effect.
§ 18 Final provisions
The law of the Federal Republic of Germany applies. If you are a consumer, the mandatory protective provisions of the country in which you have your habitual residence remain unaffected by this choice of law (Article 6(2) of the Rome I Regulation).
The contract language is the language in which you conclude the contract — German or English. Both versions have the same content. These Terms and the withdrawal notice remain permanently available at the addresses given; the Provider also stores the text of the contract and confirms the conclusion of the contract to you by email.
If individual provisions are invalid, this does not affect the validity of the remaining provisions.
Last updated: 24 September 2026